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Experience

Career timeline

Grafana Labs, in reverse chronological order, followed by earlier roles.

01

Grafana Labs

Solutions Engineer

current
Grafana LabsNew York, NYNov 2025 — Present
  • $4.34M+ in closed-won NACV, including $3.14M+ in new-logo NACV, during my Grafana SE tenure.
  • Ranked #1 SE in AMER and #2 globally for new-logo NACV in FY26, contributing $2.09M in new-logo NACV across 17 closed opportunities.
  • Partner with 3-4 Account Executives to lead the technical side of sales cycles from discovery and architecture through custom demos, sizing, technical validation, POVs, and implementation planning.
  • Lead complex competitive POVs and displacement motions against Datadog, Dynatrace, Splunk, New Relic, Elastic, LogicMonitor, CloudWatch, and other observability platforms.
  • Design and validate architectures spanning metrics, logs, traces, APM, OTel, OSS LGTM, Grafana Alloy, K8s/EKS, AWS, Azure, serverless, VMs, databases, Docker, and Terraform.
  • Help customers reduce telemetry cost and operational noise through sizing, architecture tradeoffs, sampling, optimization, and migration planning.
  • Led a complex migration for a major cloud computing provider to Grafana Enterprise, reducing alert noise 45%, improving incident response time 30%, and saving approximately $350K annually.
  • Enable SEs through practical workshops and guidance on AI-assisted engineering and observability use cases; partner with Product and Engineering when customer needs expose product gaps.

Associate Solutions Engineer

Grafana LabsNew York, NYJun 2023 — Nov 2025
  • Promoted from User Success into Solutions Engineering, becoming the first SDR in Grafana Labs history to make the transition into an SE role.
  • Supported customers through technical discovery, solution design, demonstrations, workshops, and technical evaluations across Grafana's observability platform.
  • Built hands-on expertise across Grafana Cloud, OSS LGTM, OTel, K8s, AWS, and cloud-native observability architectures.
  • Partnered with Account Executives on customer engagements, competitive evaluations, and POV initiatives.

User Success

Grafana LabsNew York, NYJul 2021 — Jun 2023
  • Generated and qualified enterprise pipeline by identifying observability challenges and aligning Grafana solutions to customer business objectives.
  • Built foundational observability and sales expertise that led directly to promotion into the SE organization.
02

Earlier career

Deep Instinct — Business Development RepresentativeNew York, NY · Feb 2021 — Jul 2021

Generated enterprise security pipeline through targeted outbound prospecting, qualification, and account research; delivered tailored product overviews and managed inbound/outbound engagement.

Ace Hardware Corporation — Vendor Relations SpecialistFort Myers, FL · Jun 2020 — Feb 2021

Managed vendor invoices, credit memos, escalations, reconciliations, and account issues across warehouse, vendor, and Accounts Payable teams using SAP.

Binary Defense — Sales Development RepresentativeFort Myers, FL · Jan 2019 — May 2020

Developed and qualified enterprise security prospects, scheduled meetings with decision-makers, and managed inbound prospects through web chat.